Privacy Policy

Introduction

HHF Hacienda Heights Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, physical address, and project details when you request a quote or contact us for services. We also collect information about your property and project requirements to provide accurate estimates and complete your concrete work.

When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use this information to improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing your service requests, preparing estimates, scheduling work, communicating with you about your project, and sending invoices and receipts. We may also use your information to respond to your questions and provide customer support.

With your consent, we may send you promotional emails about new services, special offers, or other information we think you might find interesting. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, scheduling software, or email service providers. These companies are required to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, such as in response to a court order or subpoena, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others. In the event of a business transfer, such as a merger or sale, your information may be transferred to the new owner.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that help us remember your preferences and understand site usage patterns.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We may also use third-party analytics services like Google Analytics to help us understand website traffic and usage.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption for sensitive data, and limiting employee access to personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. This typically includes the duration of your project and for a reasonable period afterward to maintain records, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can update your contact information or request deletion of your data by contacting us directly. Please note that we may need to retain certain information for legal or administrative purposes.

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your information. We do not sell personal information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HHF Hacienda Heights Concrete
1636 Adalia Ave
Hacienda Heights, CA 91745
Phone: (626) 816-3345
Email: info@haciendaheightsconcrete.com